An effective way to augment revenue in hotels is to provide services that will increase customer loyalty. If given importance and applied carefully, it can enhance up-sell and cross-sell rates. Xaple Media, through Customer Experience Management Solution create a preserved and long term customer experience across different mechanisms.
Most of the hotels are facing the problems of revenue management and price optimization. In that case, Customer Intelligence is the key. Xaple Media creates a holistic and flexible understanding of customers by gathering, contextualizing and analyzing data.
An effective marketing strategy is needed for hospitality industry to attract new customers and sustain their loyalty. Xaple Media is an expert in creating successful marketing strategy and help hotels or resorts make productive marketing campaigns.